Return Procedure:

Buyer must provide PayPal Receipt of Payment, name, email address and the part you wish to return along All returns must be postage paid; return shipping charges are not refundable. All returns must be packaged properly; we are not responsible for damaged returns that occur as a result of improper packing.

Return Policy:

Within 21 business days of placing your order from Global Used Auto Parts you may return any wrong part(s) in exchange for the same parts. No returns will be accepted after 21 business days. All parts must be in their original condition, and cannot be disassembled or damaged by incorrect installation. We are not responsible for installation errors. We are not responsible for any labor expenses, towing expenses, or rental car expenses that occur as the result of the installation of any wrong or defective parts.

Please Note: Service manuals, Auto Body Parts are not returnable for any reason. Electrical parts are not returnable if plugged in or unsealed for any reason.

All returns are subject to a non-refundable 25 % restocking fee. A 25% restocking fee is charged on all returns that are not the direct result of our error.

Refunds

Once the part is received we forward it to the parts department for inspection and approval. Once the return has been approved and processed, the refund will be credited to your PayPal Account. You will receive" an e-mail from PayPal for the credit. Please be aware that if paid by check or other major credit cards, your bank may take 4-7 business days to post the credit to your account or credit card. If after 30 days, you have still not received a credit please e-mail the parts department at parts@globalusedautoparts.com , for the fastest response.

Our Terms and Conditions:
You may return products within 21 business days of shipment for a replacement. All returns information is located above.

On orders shipped overnight or 2Day, all shipping carriers reserve the right to extend delivery time by 24 hours to residential deliveries. This is beyond our control and air-shipping charges will NOT be refunded for this reason. Upon receiving your order, inspect all packages thoroughly for missing, damaged, or incorrect parts. Our parts department put forth every effort to prevent shipping damage however, it does occur occasionally.

If you receive a damaged part, do NOT accept the package, have the shipper immediately return to sender. If the shipper has left a damaged package in your absence, immediately contact the shipper and have the package returned to sender. We are not responsible for missing, damaged, or incorrect parts after 21 business days, regardless of the party at fault. We must be contacted immediately if any of the above occurs. We are also not responsible for lost or stolen packages and all claims for such must be processed through the shipping company.

Cancellation Policy:

All orders are electronically processed and forwarded to the parts department immediately after the order is confirmed therefore, the window of opportunity to cancel an order is limited. No orders can be canceled after payment has been confirmed, as the order will be immediately processed for shipment. All orders placed from Friday after 5PM EST – Monday 9AM EST cannot be canceled, as they are processed over the weekend for shipment.

Terms & Conditions for Sales of Products and Parts:

1. All prices are subjected to change without prior notice.
2. We reserve the right to correct typographical and printing errors.
3. We reserve the right to correct prices or calculation errors.
4. We reserve the right not to proceed with any order where we feel that it will put us; the recipient or any other party in a vulnerable position either financially or for any other justifiable reason.

We will contact every customer placing an order to notify them of the cancellation providing a viable contact e-mail address has been given. We may not be prepared to incur extra expense, other than to use e-mail to cancel such an order.

We trust that for the majority of orders it will not be necessary to even consider cancellation but this will be done should the need arise.